Pet Grooming Waiver

American Puppy employs extensive safety and sanitary precautions to ensure your pets safety and health. Despite reasonable and prudent efforts, some pets may experience common side effects of the grooming process, including but not limited to: clipper irritation (otherwise referred to as “clipper burn”), exposure of the quick, reactions to flea treatments and deshedding dip treatments, hair splinters, and sharp nails (after clipping). 

Pricing:

ALL haircut/bath prices based on a 4-6 week grooming schedule and in good coat condition. Price increases will apply for the length of time since last grooming, matting, fleas, behavior, etc. American Puppy reserves the right to alter pricing as needed to account for cost increases (i.e. rent, utilities, supplies, payroll etc.) without notice. Additionally, American Puppy reserves the right to charge additional fees for services we consider over and above the norm covered by our standard rates.

Payment:

American Puppy  does NOT accept checks personal or business. Cash, and all major credit cards are accepted. A $5 fee will be applied to any over-the-phone payments. ALL services must be paid for by or at the time of pick up. 

Current Vaccinations/Veterinarian Information: 

By signing this agreement, owners verify their pet(s) is current on Rabies, Distemper, Parvo-Virus vaccinations, and Bordetella. Proof of Vaccination shall be provided to American Puppy upon request, as well as current Veterinarian information. Special circumstances will be taken into consideration.

Aggressive or Dangerous Pets: 

Owners MUST inform American Puppy if their pet(s) bites, has bitten, or is aggressive to people, other pets or specific grooming procedures. Muzzles may be used if necessary. Muzzling will not harm your pet and protects both the pet and the groomer. American Puppy reserves the right to refuse/stop services for such pet(s) at any time before or during the grooming process, and charge an Aggressive Dog Fee, in addition to the regular grooming charge.

Health or Medical Problems & Senior Pets: 

Grooming procedures can sometimes be stressful, especially for a senior pet or a pet with health problems. These procedures can expose hidden or aggravate known medical problems, during or after the groom. Because Senior pets with health problems have a greater chance of injury these pets will be groomed for cleanliness and comfort, in the style that will not add to their stress. In the best interest of your pet, this agreement will give American Puppy permission to obtain immediate veterinary treatment for your pet should it be deemed necessary by American Puppy. We will do our best to contact you first, then take your pet to your authorized Veterinarian or to the nearest available Veterinarian. It is agreed that all expenses for Veterinary care will be covered by the pet’s owner upon signing this agreement.

Mat Removal: 

Pets with matted coats need extra attention during their grooming session. Mats left in a pet’s coat will only grow tighter and can strangle the pet’s skin, or eventually tear it open. American Puppy does not wish to cause serious or undue stress to your pet, and will not continually de-mat your pet for you. Mats can be very difficult to remove and may require the pet to be shaved. When necessary, removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, moles or skin folds trapped in the mats. Heavy matting can also trap moisture and urine near the pet’s skin allowing mold, fungus or bacteria to grow, causing skin irritations that existed prior to the grooming process. Torn skin from mats can also harbor maggots. After-effects of mat removal procedures can include itchiness, infection, scabs, skin redness, self-inflicted irritations or abrasions and failure of the hair to regrow. Shaved pets are also prone to sunburn and should either have sunscreen applied daily or should be kept out of the sun until the hair grows sufficiently to protect the skin. In some cases, pets can also exhibit brief behavioral changes. There is an extra charge for dematting. Prevention is the best defense against matting; therefore, be sure to schedule regular grooming appointments.

Accidents: 

There is always the possibility an accident could occur. Grooming equipment is sharp. Even though we use extreme caution and care in all situations, possible problems could occur, including cuts, nicks and scratches. In most cases, this can happen when a pet is wiggling or moving around. 

Parasites: 

If you suspect your pet has fleas or ticks, prompt and thorough action on your pet is needed. Flea infestation can lead to tapeworm and other health problems. If fleas or ticks are found during the grooming process, you will be charged an additional fee ($10) to properly treat your pet with a natural product to kill the parasites. Please Note: American Puppy will not use pesticide dips or sprays on your pet. Ticks found will be removed for an additional charge. Parasites are a health hazard to your pet, as well as to humans

Late Pick-Ups: 

We do not have boarding facilities. Unless previous arrangements have been made, if your dog is not picked up within one hour of notification of completion, an additional $20- $50  per dog late charge may also apply.

No Shows & Cancellations: 

24-hour notice must be given when canceling an appointment. This allows American Puppy adequate time to fill the appointment slot. This includes appointments booked the day of. Failure to provide 24-hour notice will be considered a no call no show and no show policies as outlined below will be in effect.

No shows and last-minute cancellations are subject to a $20.00 FEE PER PET, which may be added to your next ticket. Prepayment for some will be required before another appointment is booked. We understand there may be emergency situations and will work with you, but not on a continued basis. Please be respectful of our time as we are a by-appointment business, and another client could have taken your appointment if we had known. NOTE: Clients who are 15 minutes late risk losing their appointment without notice.

Injured or ill pet:

If pet is hurt or becomes ill, American Puppy has permission to call or take pet to veterinarian of our choice if pet’s vet is inaccessible, or give other advisable attention, within our discretion and judgment. Such expenses will be paid promptly by owner or responsible party unless injury is direct result of negligence of American Puppy. We will not be held responsible for any sickness or injury caused by the pet to itself during grooming. American Puppy is not responsible for any accidental death of pet due to pre-existing health condition(s), or natural disasters (fire, storm, flood, etc.). American Puppy will not be held responsible for clipper irritation/clipper burn and/or minor nicks resulting from grooming of matted, neglected coats OR for irritation caused by removing coat from pets possessing mild to severe skin allergy. American Puppy will not be held responsible for clipper irritation resulting from shaving pets-the owner takes responsibility for the inherent risk of skin irritation when/where clippers are used. American Puppy will not be held responsible for skin reactions to shampoo. Nor will we be held responsible for stress effects grooming may have upon a pet. 

Photographs:

By allowing American Puppy to care for pets, the owner authorizes American Puppy to take and utilize pet photographs. This includes use for advertising, Facebook, Twitter, newspapers, website, flyers, coupons, etc. No notice or compensation will be given for use of photographs.

Hold Harmless Agreement: 

By signing this agreement you (or your Agent) agree to hold American Puppy, its owners, operators, employees, officers and directors harmless from any damage, loss or claim arising from any condition of the listed pet(s), either known or unknown, to American Puppy . It is also further understood and agreed that the terms of this agreement can change at any time, without notice, and will override any and all prior signed contracts or releases. It is further understood that this clause applies to any and all pets groomed at American Puppy.

I have read and understood the above. I am aware and understand the risk of pet grooming and release American Puppy Grooming, owners and staff from any liability. By signing you are stating you are the Pet(s) owner and/ or Responsible Party.

Name (print):________________________________________

Signature: ___________________________________________ Date: ______________